Real-time tracking of your orders throughout the process.
Our Shipment Tracking service provides comprehensive visibility into the status and location of your products throughout the entire supply chain journey. We integrate data from multiple carriers, logistics providers, and warehouses to create a unified, real-time view of all your shipments, regardless of transportation mode or route complexity.
Beyond basic location updates, our tracking system proactively monitors shipments against planned milestones, identifies potential delays or issues, and provides actionable information to help you make informed decisions. This enhanced visibility reduces uncertainty, minimizes disruptions, and improves overall supply chain efficiency.
Unlike passive tracking systems that simply report current status, our service actively monitors your shipments against expected timelines and predefined milestones. When potential issues are detected, we immediately implement contingency plans and provide notifications with resolution actions, allowing you to stay ahead of problems rather than reacting to them after they occur.
Our comprehensive tracking system offers essential features designed to maximize visibility and control over your shipments.
Monitor the exact location of your shipments as they move through the supply chain, with continuous updates from carriers, warehouses, and distribution centers.
Receive timely notifications about important shipment events, milestones, and status changes through your preferred communication channels.
Access and manage all shipment-related documents digitally in one centralized location, eliminating paper-based processes and improving information flow.
Gain insights into your supply chain performance through comprehensive analytics and reporting tools that identify trends and improvement opportunities.
Our intuitive tracking platform provides a comprehensive view of your shipments with easy access to critical information.
All essential shipment details, documents, and status updates are available in one unified interface, eliminating the need to navigate multiple systems or contact different parties for information.
Intuitive navigation and clear visual presentation of information make it easy to quickly understand shipment status, even for users without logistics expertise.
Beyond basic tracking, the system provides contextual information and recommendations that help users make informed decisions about their supply chain.
Access the tracking platform through web browser, mobile app, or API integration with your existing systems, ensuring information is available whenever and wherever you need it.
We offer multiple ways to access tracking information based on your specific needs and operational requirements.
Our flexible tracking system allows you to access shipment information through various channels, ensuring you can stay informed about your cargo status regardless of your location, technical capabilities, or specific business requirements.
Each access method is designed to provide a consistent view of your shipments while accommodating different user preferences and integration needs. Whether you prefer direct platform access, mobile notifications, or system-to-system communication, we offer a solution that fits your operational workflow.
Access comprehensive tracking information through our secure online portal, with customizable dashboards, advanced filtering, and detailed shipment views.
Track shipments on the go using our dedicated mobile app, featuring push notifications, document scanning, and offline access to essential information.
Integrate tracking data directly into your own systems through our robust API, enabling seamless data exchange and automated workflow triggers.
Receive automated email updates for key shipment events and milestone completions, with customizable frequency and content settings.
Our tracking system can be seamlessly integrated with your existing business systems for enhanced efficiency and data consistency.
For organizations seeking to streamline information flow and eliminate manual data entry, we offer comprehensive integration options that connect our tracking system with your enterprise software. These integrations create a seamless data exchange that enhances visibility, improves decision-making, and reduces administrative workload.
Our technical team works closely with your IT department to design and implement integration solutions that align with your specific systems architecture, security requirements, and operational processes. We support various integration methods to accommodate different technical environments and complexity levels.
Connect tracking data with your Enterprise Resource Planning system to incorporate shipment status into inventory planning, financial processes, and operational workflows.
Link with your Transportation Management System to create a unified view of all logistics activities and enable more effective transportation planning.
Integrate with your Warehouse Management System to coordinate inbound shipments with receiving operations and optimize warehouse resource allocation.
Extend tracking visibility to your customers by embedding tracking data in your customer-facing systems and portals.
Discover how our Shipment Tracking services have improved supply chain visibility and operational efficiency for our clients.
A major healthcare provider was struggling with unpredictable delivery times for critical medical supplies, leading to operational disruptions, emergency orders, and excess safety stock. Their existing tracking systems provided fragmented information across multiple carriers and suppliers, making it difficult to identify potential delays and implement preventive measures.
Crossglobe implemented our comprehensive tracking system that consolidated information from all suppliers and logistics providers into a single platform. We established standardized tracking protocols with suppliers and carriers to ensure consistent data quality and timely updates throughout the supply chain.
The system was configured to provide automated alerts for potential delays based on predictive analytics that considered historical performance, current conditions, and known risk factors. For critical items, we implemented enhanced tracking with hourly updates and dedicated monitoring by our logistics specialists.
Integration with the client's inventory management system allowed automatic adjustment of safety stock levels based on real-time delivery information, optimizing inventory while maintaining service levels. The improved visibility enabled proactive management of the supply chain, transforming it from a source of uncertainty to a strategic advantage.
Reduced delivery uncertainty from ±4 days to ±8 hours for critical supplies
Decreased emergency orders by 87% through proactive delay management
Reduced safety stock requirements by 32% while improving availability
Saved approximately 60 hours per month in manual tracking activities
A rapidly growing retail chain with both physical stores and e-commerce operations was facing challenges in coordinating inventory across multiple distribution centers. Inconsistent visibility into inbound shipments was causing inventory imbalances, resulting in stockouts at some locations while excess inventory accumulated at others.
Crossglobe implemented our tracking system with enhanced integration to the retailer's inventory management platform. We established real-time visibility into all inbound shipments across international and domestic transportation legs, with particular emphasis on accurate estimated arrival times and potential disruptions.
The system enabled dynamic inventory allocation by providing reliable delivery forecasts that were automatically incorporated into the retailer's distribution planning. When delays were detected, the system triggered automatic reallocation of inventory between distribution centers to prevent stockouts.
We also integrated tracking data with the retailer's e-commerce platform to provide customers with accurate delivery estimates at the time of purchase, improving the online shopping experience and reducing customer service inquiries about order status.
Improved inventory visibility across all 15 distribution centers
Reduced stockouts by 64% through proactive inventory reallocation
Decreased excess inventory by 28% through improved arrival forecasting
Reduced delivery-related customer service inquiries by 42%
Ready to transform your supply chain with real-time tracking and proactive monitoring?
Our tracking experts will show you how enhanced visibility can improve operational efficiency and customer satisfaction.
Request a Tracking Demo